USER EXPERIENCE DESIGN, VICE PRESIDENT - PAYMENTS
Company: JPMorganChase
Location: New York
Posted on: October 19, 2024
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Job Description:
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through all the requirements related to this role.
JOB DESCRIPTION
Shape the future of user experience with strategic design
initiatives that blend business needs and user insights.
As a Vice President Experience Design in Payments, you will play a
pivotal role in shaping the user experience across our products and
services. Leveraging your deep knowledge of design and research
practices to lead strategically important initiatives and develop
innovative solutions that align with business requirements and user
needs. As a subject matter expert, collaborate with
cross-functional teams, guide, and mentor junior designers, and
foster a culture of inclusivity and accessibility. Your expertise
in experience strategy and inclusive design will ensure that our
offerings are not only visually appealing but also accessible and
user-friendly, enhancing the overall customer experience.
In this role, you will be capable of leading multi-disciplinary UX
teams to identify and explore the problem space - from up-front
research and insights, though to ideation and prototyping. You must
be comfortable wearing different hats, tackling complicated
problems, and rallying support for existing and emerging product
areas. You are expected to understand and partner with Senior
Leaders, while developing strategies which inform prioritization,
planning, and decisions.
Job Responsibilities
Required Qualifications, Capabilities, and Skills
Preferred Qualifications, Capabilities, and Skills
ABOUT US
Chase is a leading financial services firm, helping nearly half of
America's households and small businesses achieve their financial
goals through a broad range of financial products. Our mission is
to create engaged, lifelong relationships and put our customers at
the heart of everything we do. We also help small businesses,
nonprofits and cities grow, delivering solutions to solve all their
financial needs.
We offer a competitive total rewards package including base salary
determined based on the role, experience, skill set, and location.
Those in eligible roles may receive discretionary incentive
compensation which may be awarded in recognition of individual
achievements and contributions. We also offer a range of benefits
and programs to meet employee needs, based on eligibility. These
benefits include comprehensive health care coverage, on-site health
and wellness centers, a retirement savings plan, backup childcare,
tuition reimbursement, mental health support, financial coaching
and more. Additional details about total compensation and benefits
will be provided during the hiring process.
We recognize that our people are our strength and the diverse
talents they bring to our global workforce are directly linked to
our success. We are an equal opportunity employer and place a high
value on diversity and inclusion at our company. We do not
discriminate on the basis of any protected attribute, including
race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status,
pregnancy or disability, or any other basis protected under
applicable law. We also make reasonable accommodations for
applicants' and employees' religious practices and beliefs, as well
as mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase
customers through a range of financial services, including personal
banking, credit cards, mortgages, auto financing, investment
advice, small business loans and payment processing. We're proud to
lead the U.S. in credit card sales and deposit growth and have the
most-used digital solutions - all while ranking first in customer
satisfaction.
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Keywords: JPMorganChase, West Babylon , USER EXPERIENCE DESIGN, VICE PRESIDENT - PAYMENTS, Executive , New York, New York
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