BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Location: New York
Posted on: November 11, 2024
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Job Description:
(Chinese, Korean, or Russian speaking applicants)
- Responds to enrollment services calls, provides responses to
questions, mails information in response to request, and refers
callers in the event of problems or concerns.
- Educates clients on managed care.
- Assesses clients health care needs and assists clients in
choosing a health plan.
- Maintains updated knowledge of the New York Medicaid CHOICE
Project.
- Assists clients in enrolling/ dis-enrolling in health plans.
- Receives and sorts enrollment/disenrollment forms.
- Reviews enrollment forms for accuracy and completeness.
- Processes enrollment/disenrollment forms.
Sends necessary letters to clients.
Bilingual CHINESE OR KOREAN OR RUSSIAN language required
Keywords: , West Babylon , BILINGUAL CUSTOMER SERVICE REPRESENTATIVE, Administration, Clerical , New York, New York
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